Terms of service

Overview

This website is operated by us. Throughout the site, the terms “we”, “us” and “our” refer to the store. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.

Product Information & Accuracy

We make every effort to display our products as accurately as possible, including descriptions, images, and videos. However, we do not guarantee that colours, sizing, appearance, or other details will appear exactly the same on all devices.

Minor variations due to lighting, screen settings, or manufacturing differences are not considered defects.

Pricing & Payments

All prices are listed in the currency shown on the website.

We reserve the right to:

  • Modify prices at any time without notice

  • Correct pricing errors

  • Cancel orders placed at incorrect prices

We are not responsible for additional fees charged by your bank or payment provider.

Order Acceptance & Cancellation

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to orders that appear fraudulent, high risk, or abusive.

If an order is cancelled after payment, a refund will be issued to the original payment method.

Shipping & Delivery

Shipping timeframes are estimates only and are provided in business days.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather or force majeure events

  • Incorrect or incomplete address information

  • Failed delivery attempts

Please refer to our Shipping Policy for full details.

Returns & Refunds

All refund and return requests are reviewed on a case-by-case basis and are not guaranteed.

We reserve the right to offer:

  • Partial refunds

  • Replacements

  • Store credit

Refunds are not automatically issued for dissatisfaction or expectation-based complaints.

Please refer to our Returns & Refunds Policy for full details.

Fraud Prevention & Abuse

We reserve the right to:

  • Cancel or refuse orders flagged as high risk

  • Decline refunds in cases of suspected fraud or abuse

  • Restrict future purchases from customers who abuse refund or chargeback processes

Fraudulent activity may result in permanent refusal of service.

Chargebacks & Disputes

Customers agree to contact us directly before initiating a chargeback or payment dispute.

Unnecessary chargebacks may result in:

  • Order cancellation

  • Account restrictions

  • Refusal of future service

Intellectual Property

All content on this site, including text, images, videos, logos, and design elements, is the property of the store and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use of our website

  • Use of our products

  • Delays or delivery issues

  • Third-party carrier actions

All products are provided “as is” unless otherwise stated.

Indemnification

You agree to indemnify and hold us harmless from any claim or demand arising out of your breach of these Terms or violation of any law.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the applicable jurisdiction where the business is registered.

Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the website following changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be directed to our support team.